I cancelled my subscription this month because they wanted to send everything to a cloud and it is my understanding that they would be in control of my family tree, which I did not agree with. So I therefore deleted my tree - BUT - I have 5 DNA's of my family on...Read more
My test results are absolutely incorrect. I just throw $99 to trash. This company created to pool money from fools like me. I tried to cancel my guest account but this is impossible. Very chip trick! Ancestry.com is chip, lying, low profile money sucking “company”. I...Read more
The new Ancestry.com format is frustrating. I'm interested in anything that would bring back the old or classic format. It's not just the websites new format, Ancestry.com is dropping Family Tree Maker as well. They will supposedly "support" Family Tree Maker for a...Read more
I am very dissatisfied in my encounter with this site. As per ancestry.com's own refund policy, I attempted to cancel my overpriced subscription. As you might have guessed by now, they did not honor their promise to refund my money; surprise, surprise! Also, what...Read more
I cancelled my subscription immediately after being billed for an additional month. I was informed no refunds are issued and the service would remain active for the month. I let it go but then I was again billed the next month. I called to inform them I had...Read more
"Free Trial Membership" for 30 days. One trip to the site to start on the family tree. Turns out either my sister or one of her in-laws had been working our side of the family. Turned out to be an in-law of sister. The information was incorrect. Tried to update...Read more
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