State: Utah City: Provo Clear all filters (6 of 186 reviews match)
filters
state:
city:
product:
Show
I am outraged by poor customer service, and lack of proper management of their DNA promotion. I have been a member for two years (paying nearly $22 per month for my membership) and this past January I paid for a DNA profile (My father paid actually as a gift to me. He...
Read more
1.4
I liked
  • Receiving the hints
I didn't like
  • Awful company policies and customer service
#1096960
Reply to reviews
Their is no way that my mother and father heritage do not run thru my blood, and no I was not adopted. My grandmother was French, on my father side, and grandfather was half Indian and his mother full blooded Indian on mother side, not a percentage of neither one. I...
Read more
Anonymous
MHawk

Hi!Ancestry's Indian DNA is South American, not North American, a fact they don't share with customers! Ancestry used to lump Native American DNA with Asian. Now they just exc...

1.8
#1091709
Reply to reviews
AncestryDNA provided me with absolutely no information that I did not already know. I have not traced my family history, but I do know where my grandparents came from. According to my results, I am approximately 3/4 "European Jewish," which is considered to be a...
Read more
Anonymous
K. Brook

My response Review #1077323: AncestryDNA's category called "European Jewish" refers to genetic sequences common to the legitimate ethnicities called Ashkenazic Jewish and (to ...

1.0
#1077323
Reply to reviews
I ordered this straight for ancestry.com website. vary unpleased. My DNA results did not have any background that I was expecting. when I called ancestry, they did not have a explanation for me why my DNA was so off base because my "ultimate Background" wasn't even...
Read more
1.2
I didn't like
  • Did not recieve feedback or contact me back
#1075125
Reply to reviews

Ancestry DNA

Ancestry
#1108742
1.0
Details
Both sides of my family have Indian heritages, I met some of them. My DNA shows 0 percent, upload DNA to other websites, shows I have it. Call and Chat with Ancestry, I was told, it probaly got lost in the testing site. If I want to be tested again, Ill have to paid. Really. My family members shows percentage
Comment
Show
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money

Ancestry - Credit card scam

Ancestry
#1081389
1.0
Details
Signed up and gave credit card information. Within 15 minutes after sign up someone from ancestry tried to use my credit card at Wal-Mart for the price of the ancestry amount of charges. Complained to ancestry NO REPLY!! Ancestry is a Joke. Cancelled and would never recommended this company.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website