I ordered this straight for ancestry.com website. vary unpleased.
My DNA results did not have any background that I was expecting. when I called ancestry, they did not have a explanation for me why my DNA was so off base because my "ultimate Background" wasn't even included in the percentages. they also told me that there was no way they could have swapped my DNA or mix up of any kind. like they do not make any mistakes, right??
I even requested for them to send me another kit, I was also told that I would receive an email within 48 hours in which did not happen.
$99 is a lot to loose considering there was no satisfaction on my side at all or even a communication of any sorts. before you buy, PLEASE make sure you know about your ancestors of about their whereabouts before ordering, otherwise you will feel more lost after like I did.
Product or Service Mentioned: Ancestry Dna Test Kit.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $99.
Preferred solution: Let the company propose a solution.
I didn't like: Did not recieve feedback or contact me back.