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Where is the rootsweb freepages websites now. Is it still online under a different name? Why cant I get into it. 1000s of people made these websites in good faith to help others with tracing their family historys, it took some people many years to do them. Where are...
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Anonymous
Emily Randall

My cousin and I worked for a decade to create a rich, comprehensive family history with documents, oral history, hundreds of photos and links. It was available to everyone and...

Anonymous
A very disappointed researcher

I started doing my genealogy because I wanted to ha e an insight to my ancestry. I cannot afford to pay a subscription fee, so I rely on the free sites. I am highly upset that...

#1167369
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Ancestry - Constant issues with Technical DIfficulties
Ancestry - Constant issues with Technical DIfficulties
Every day there are issues with this site. They find new ways to tick their customers off. After days of receiving "you have no hints" when there were over 1500 and having to refresh to bring them up; days of page not available, try again later or refresh, and a couple...
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Anonymous
Anonymous

We are currently unable to find the tree you are trying to access. We may be experiencing technical difficulties, or it is possible that the tree owner has removed this tree.S...

1.0
I liked
  • When the site worked
I didn't like
  • Technical issues every single day
#1245486
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Dear ancestry. Never in my life have I found it harder to contact a co about a problem. It's terrible to hear that you have more than a 30-minute wait to get through. Absolutely, with certainty, do I feel that you have failed to help your customers. I have had an issue...
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Anonymous
sryther1

I'm totally frustrated with Ancestry.com. The problems are horrible!!! Saving information to a family tree is getting more difficult due to the numerous error messages. Search...

#1163009
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I have been working almost continuously for 4 months building my family tree. This morning I opened ancestry.com and the entire tree with over 3,000 people in it is gone. There is no way to contact Ancestry.com--no phone number and nothing on the "contact" menus like a...
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Anonymous
Lester

There was a way to obtain a hard copy by printing (screen captures according to your post) even though it was somewhat inconvenient. Therefore, it is entirely your own fault t...

1.8
I liked
  • Access to historical documents
I didn't like
  • No way to contact the company
  • I lost 4 months of data
#1245101
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Ancestry - Got worse over the past 5 years
Been with Ancestry for well over 5 years paying monthly, now the connection is absolutely crap. problem they seem to have is they are now to b ig and when prime time customers come online they do not have the server capacity or the band width to cope, causing drop outs...
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2.5
I didn't like
  • Getting extremely unsatisfactory
#1296345
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After signing up and testing out the search for the data that I required I tried to cancel the free trial. The process to do this this appears to be a sham, the online button immediately jumps to a notice “ that is could take a while, at some point another comment pops...
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#1243546
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My mother's ancestry was missing, our family does have Cherokee names and locations received from the Morman Ancestry site and expected to see mother's DNA results thru names/relatives and got NOTHING! On the ancestry site the only information/photos are those I put...
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1.6
I didn't like
  • That i never received a response from ancestry
  • Fact that i only got one side of family with dna test
  • No way to directly contact thru email
#1270262
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My MyHertiage ethinicity shows 20.7% Iberian while my daughter who is on Ancestry,com shows only 4%. On 23 and me it shows Iberian for me at 1.2% and for another daughter .025%. The person who I talked to could not explain it. On my fathers we have been Quakers since...
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#1272088
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I called customer service today to find out why I was being charged $99 every six months (presumably because I failed to see some tiny print on a back page somewhere that made this unconscionable "renewal" occur-- that in itself a scam), and I was on hold 50 minutes....
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1.0
#1156165
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Contact Ancestry

Mailing Address:
Ancestry Ireland Unlimited Company
1300 West Traverse Parkway 52-55 Sir John Rogersons Quay, Dublin 2, Ireland
Lehi, Utah 84043
United States
Phone:
(801) 705-7000
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I just want to let you know I'm really disappointed about how you presented me with my DNA results you told me I was 80% from the uk but then you said I was 8% Europe but you never said where in Europe then you said the rest was other . other of what And as for my...
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#1225331
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