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Where is the rootsweb freepages websites now. Is it still online under a different name? Why cant I get into it. 1000s of people made these websites in good faith to help others with tracing their family historys, it took some people many years to do them. Where are...
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Anonymous
Commodon

It was announced in December, 2017 that Rootsweb suffered a databreach (i.e. they website was hacked and the names and email addresses of 300,000 were learned) and has been of...

Anonymous
Kimberly K

It appears that all the nice free sites are no longer free. Ancestry has taken over all of the sites that have anything to do with genealogy research. Talk about having a mono...

#1167369
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Ancestry - Constant issues with Technical DIfficulties
Ancestry - Constant issues with Technical DIfficulties
Every day there are issues with this site. They find new ways to tick their customers off. After days of receiving "you have no hints" when there were over 1500 and having to refresh to bring them up; days of page not available, try again later or refresh, and a couple...
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Anonymous
Anonymous

We are currently unable to find the tree you are trying to access. We may be experiencing technical difficulties, or it is possible that the tree owner has removed this tree.S...

1.0
I liked
  • When the site worked
I didn't like
  • Technical issues every single day
#1245486
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Dear ancestry. Never in my life have I found it harder to contact a co about a problem. It's terrible to hear that you have more than a 30-minute wait to get through. Absolutely, with certainty, do I feel that you have failed to help your customers. I have had an issue...
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Anonymous
sryther1

I'm totally frustrated with Ancestry.com. The problems are horrible!!! Saving information to a family tree is getting more difficult due to the numerous error messages. Search...

#1163009
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I have been working almost continuously for 4 months building my family tree. This morning I opened ancestry.com and the entire tree with over 3,000 people in it is gone. There is no way to contact Ancestry.com--no phone number and nothing on the "contact" menus like a...
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Anonymous
Lester

There was a way to obtain a hard copy by printing (screen captures according to your post) even though it was somewhat inconvenient. Therefore, it is entirely your own fault t...

1.8
I liked
  • Access to historical documents
I didn't like
  • No way to contact the company
  • I lost 4 months of data
#1245101
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Because my birth mother is a questionable subject, I was trying to find answers. Nothing adds up, and its a jumble of words and graphs. I spent hours trying to understand and even reaching out to those in charge of some of the groups, they were of no help, some are...
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1.0
#1166145
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I called customer service today to find out why I was being charged $99 every six months (presumably because I failed to see some tiny print on a back page somewhere that made this unconscionable "renewal" occur-- that in itself a scam), and I was on hold 50 minutes....
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1.0
#1156165
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I just want to let you know I'm really disappointed about how you presented me with my DNA results you told me I was 80% from the uk but then you said I was 8% Europe but you never said where in Europe then you said the rest was other . other of what And as for my...
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#1225331
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I found more information when I was not a member. Very unhappy could not find any information on immigration, births etc. I was able to find at least some records on SS death when I was not a member. I would not recommend Ancestry at all. This is very frustrating...
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I didn't like
  • Being unable to find a single public record
#1182278
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1 My automosal test DNA circles disappear! No help from them. They do not care! 2 All the people who bought Y dna was scammed when they dropped it like a hot potato! Taking our money for nothing! 3 They buy Find a Grave after all us people put all the information on it...
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1.0
I liked
  • When they had a responsive customer service
I didn't like
  • Service
  • No way to directly contact thru email
#1277272
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Contact Ancestry

Mailing Address:
Ancestry Ireland Unlimited Company
1300 West Traverse Parkway 52-55 Sir John Rogersons Quay, Dublin 2, Ireland
Lehi, Utah 84043
United States
Phone:
(801) 705-7000
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After signing up and testing out the search for the data that I required I tried to cancel the free trial. The process to do this this appears to be a sham, the online button immediately jumps to a notice “ that is could take a while, at some point another comment pops...
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#1243546
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