Wife was in an accident a couple of years ago that lead her to be disabled, caused financial problems so I contacted you guys to cancel my subscription. I just found out that ancestry was billing an expired credit card I have been paying off because I had to down size and budget.
The card I had on file I wanted to know if you could remove it from your files as well. Brian Jones email firstname.lastname@example.org
Reason of review: Access/ activation issues.
Monetary Loss: $650.
Preferred solution: Let the company propose a solution.