Short Review on July 08, 2016
I knew ancestry.com was a scam when I signed up for the "free" trial. They pinged my credit card for the full year subscription rate and since I used a card with low funds available, my free trial was denied.
I have been a long time user of Ancestry.com. And overall if you don't need to interact with their customer service group most functions on the website work most of the time. Today customer service is taking 30-90 minutes to answer phone calls. And they are in...Read more
- Variety of records available
- Access to related individuals
- Access to orginal records
I didn't like
- Treat customers like idiots
- Length of wait time to talk to customer service
- Lack of customer service
Ancestry used to be a wonderful product, but since the launch of New Ancestry.com the product has been dreadful. Images take forever to upload and down laod if they even load at all. The Life Story feature is laughable and cloying.The most troublesome aspect of all is...Read more
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