(4 of 297 reviews match)
I am adopted,explained that several times to them. But yet they use my adopted last name,and only going by that for results,Not my dna!!! I am not related to my adopted family in Any way,yet the results Ancestry is showing is for Phillips family!!! They dont use the...Read more
Company wrote 0 public responses to the review from Oct 04.
I purchased a DNA Kit. Three test samples later I am still without any results. After providing specific date, location and names of my parents, Ancestry can only provide a receipt of payment for their marriage license. AND !! I purchased the $200 subscription so I'd...Read more
Company wrote 0 private or public responses to the review from Oct 02.
I found more information when I was not a member. Very unhappy could not find any information on immigration, births etc. I was able to find at least some records on SS death when I was not a member. I would not recommend Ancestry at all. This is very frustrating...Read more
Company wrote 0 public responses to the review from Feb 03.
I called customer service today to find out why I was being charged $99 every six months (presumably because I failed to see some tiny print on a back page somewhere that made this unconscionable "renewal" occur-- that in itself a scam), and I was on hold 50 minutes....Read more
Company wrote 0 private or public responses to the review from Dec 26, 2017.
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