I signed up for a 14 day free trial of Ancestry.com. When I went to log in 24 hours later, I discovered that they had canceled my free trial ! Two days later, I discovered that they had charged my card for a whole year of membership ! To make matters worse, I still...Read more
Ancestry do not include Aboriginal people in dna database.
The main purpose of the dna test was to confirm Aboriginal ancestry. However, the dna report came back showing 80% european (which we knew) and a 20% gap. When contacted, Ancestry advised that they did not have a Melanesian or Aboriginal database. A refund was requested and was refused. To market such a product in Australia is a blatent ripoff. Rod.
Ancestry - See below.
What takes you so long? It’s Been three months and I am about to turn you into scam and better business. Too bad that I also wasted my money on my husbands test too.
Ancestry - RIP off
I have done a lot of my own geneology an research. Ancestory gave me very little information. Waste of time and money.
I’m a long time Ancestry customer/member. My wife and I have done the DNA testing as well as researched our ancestry, it’s been so much fun, really enjoyed it. However I decided to take a break for a while so I closely watched for when my subscription was come to an...Read more
Ancestry make people believe that these tests are accurate when they are not. They are in the middle of a lawsuit already for patent infringement and false advertisement. What these tests have done to my family and my 80 year old Mother is inexcusable. I my self do not...Read more
I submitted a kit to ancestry.com and activated it on April 11, 2018. Their website indicated that I would get results via email in 6-8 weeks. Ten weeks later I had not received any email so I contacted them -- they told me the kit was never activated, which I know it...Read more
Been with Ancestry for well over 5 years paying monthly, now the connection is absolutely crap. problem they seem to have is they are now to b ig and when prime time customers come online they do not have the server capacity or the band width to cope, causing drop outs...Read more
I didn't like
- Getting extremely unsatisfactory
Ancestry - I paid for a DNA test kit have not received results in 2017
Paid for DNA kit submitted results back to ancestry in Nov 2017. Contracted ancestry this year have not heard from them.
I have been an Ancestry.com customer for 8 years and recently I noted a $161.18 charge for a 6 month subscription to World explorer. This is an outrageous expense for a limited search on Ancestry.com. Unable to access fold3 or the newspaper without additional fees. The...Read more
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