Ancestry - A big rip off with your banking account
They say it's a free trial then when you go to cancel it within 5 days they try to send you a link saying cancel for $30 when it's supposed to be free so I had to go freeze up my bank and my card and start over at my bank the only way to stop the charges do not participate in this you will regret it
As of today, the kit has not arrived. Trying to get any information online is a complete waste of time and the 'phone is not much better. I waited for a human for over 10 minutes and gave up. Now I am trying to find someone to email to get my money back and having no...Read more
I paid for the analysis for 2 of us. email was sent stating the results were ready. go to web site. I have to join the network, spending more money, to see results. I had asked to have analysis mailed to me. how can I see my results? are they holding the data hostage...Read more
Ancestry - RIP OFF!!
There is no way to cancel your free trial even though it appears that you can. THESE GUYS ARE CROOKS!! They Get your credit card info and continue to charge you for items you didn’t sign up for. Do NOT sign up for free trial!! Reporting these idiots to Better Business Bureau.
Ancestry - Disconnected
Too long a wait time
Ancestry - Terrible customer service
Ordered kit and still waiting for it almost a month later. Worse: none of my emails to the company have been answered.
I called customer service today to find out why I was being charged $99 every six months (presumably because I failed to see some tiny print on a back page somewhere that made this unconscionable "renewal" occur-- that in itself a scam), and I was on hold 50 minutes....Read more
I ordered, received and shipped back my Mother's DNA around 10.16.17. Ancestry lost the kit. I called and they said they could send another kit once it's been 60 days. I called back today and they said they would send another kit but it would take up to two weeks. I...Read more
I didn't like
- Lost the dna sample then wait 2 weeks for replacement
My grandmother (on my father's side) is a native american born and raised. I knew her and the tribe she belonged to. She lived in a household and cooked and cleaned for another race of people and took their name. I am aware of her true name as a native american, but...Read more
Here we go again same crap different day, the test they did is a scam. It was like my DNA and my sons are almost identical. I realize we are mother and son but we have different family members on both sides. Welcome to America, the land of the needy and the truly...Read more
I didn't like
- False advertisement
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