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I signed up for a 14 day free trial of Ancestry.com. When I went to log in 24 hours later, I discovered that they had canceled my free trial ! Two days later, I discovered that they had charged my card for a whole year of membership ! To make matters worse, I still...
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1.0
#1305657
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Ancestry do not include Aboriginal people in dna database.

The main purpose of the dna test was to confirm Aboriginal ancestry. However, the dna report came back showing 80% european (which we knew) and a 20% gap. When contacted, Ancestry advised that they did not have a Melanesian or Aboriginal database. A refund was requested and was refused. To market such a product in Australia is a blatent ripoff. Rod.
#1302202
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Ancestry - See below.

What takes you so long? It’s Been three months and I am about to turn you into scam and better business. Too bad that I also wasted my money on my husbands test too.
#1298639
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Ancestry - RIP off

I have done a lot of my own geneology an research. Ancestory gave me very little information. Waste of time and money.
1.6
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#1297396
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I’m a long time Ancestry customer/member. My wife and I have done the DNA testing as well as researched our ancestry, it’s been so much fun, really enjoyed it. However I decided to take a break for a while so I closely watched for when my subscription was come to an...
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#1297042
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Ancestry make people believe that these tests are accurate when they are not. They are in the middle of a lawsuit already for patent infringement and false advertisement. What these tests have done to my family and my 80 year old Mother is inexcusable. I my self do not...
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#1296495
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I submitted a kit to ancestry.com and activated it on April 11, 2018. Their website indicated that I would get results via email in 6-8 weeks. Ten weeks later I had not received any email so I contacted them -- they told me the kit was never activated, which I know it...
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1.0
#1296395
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Ancestry - Got worse over the past 5 years
Been with Ancestry for well over 5 years paying monthly, now the connection is absolutely crap. problem they seem to have is they are now to b ig and when prime time customers come online they do not have the server capacity or the band width to cope, causing drop outs...
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2.5
I didn't like
  • Getting extremely unsatisfactory
#1296345
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Ancestry - I paid for a DNA test kit have not received results in 2017

Paid for DNA kit submitted results back to ancestry in Nov 2017. Contracted ancestry this year have not heard from them.
#1292759
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I have been an Ancestry.com customer for 8 years and recently I noted a $161.18 charge for a 6 month subscription to World explorer. This is an outrageous expense for a limited search on Ancestry.com. Unable to access fold3 or the newspaper without additional fees. The...
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#1290930
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