(11 of 300 reviews match)
Latest review first
Ancestry in San Francisco, California - Reembursement for service interruption
Error and service unavailable for a week, and still unable to sigh in.
My family background on both sides of my family have been traced back 200 years with authentic birth certificates, baptismal records etc. My heritage is mostly German with a bit of Swiss and Italian blood. I took the test to see if any other trace blood was in my...Read more
I set the date on my calendar and got online to cancel a FREE trial before it ended having already paid $99 for a DNA kit. When I noted that Ancestry.com automatically billed my credit card twice ($19.99 x 2), I called customer service and politely explained the...Read more
Short Review on October 29, 2016
I have unsubscribed from this company companies emails at least five times. I still get an email from them every *** day. What is wrong with these people?? Let consumers unsubscribe, it is infuriating!
You have sent me hints on my family tree that I need to show you are incorrect. When I try to do this it doesn't help because you have placed Charlotte Newton as my Great Great Grandmother instead of Charlotte Colfax. These are two different people. Charlotte Mabel...Read more
Personal Information Disclosure Review
Ancestry.com is allowing a group to sell my research named mf.creations!
A few months ago something happened to ancestry.com. Links no longer work, adding information is hit or miss and searches are all messed up. Every suggested link to a source given on the right side of the page returns a 504 error. Every link resulting from a search...Read more
I have 2 computers a PC and a Laptop. I do most of my work on the PC, however in order to save paper I want to use my laptop to look at Ancestry. I can get Ancestry on my PC, but can no longer get it on my Laptop even signing in with my e-mail address and password. ...Read more
I believe a class action law suit is in order. I've been robbed of access to a format I've used for 20+ years. The new one is a slap in the face of many people who have supported Ancestry.com f I feel like that have stolen my work and a re laughing in my face. I am...Read more
- Fact that this was a wonderful hobby
I have put in thousands of hours compiling my tree with over 10,000 profiles. I find find your new format has compromised the integrity of my work. It has my uncle, who died in action in the Pacific in WWII, being buried in Iceland! Not true. You also have my...Read more
Do you have something to say about Ancestry? What happened? What can we help you with?