State: California Clear all filters (11 of 276 reviews match)
filters
state:
city:
Show
product:
Show
Show

Ancestry - Reembursement for service interruption

Error and service unavailable for a week, and still unable to sigh in.
#1280969
Reply to reviews
My family background on both sides of my family have been traced back 200 years with authentic birth certificates, baptismal records etc. My heritage is mostly German with a bit of Swiss and Italian blood. I took the test to see if any other trace blood was in my...
Read more
Anonymous
Jeannie Getz

Just wondering why I wasn't able to read all of Anonymous' comment regarding the possible "nefarious" motives of people collecting the DNA samples. Just because it was anonymo...

Anonymous
Anonymous

Has it ever occurred to anyone that this Ancestry thing is a covert way of collcting peoples DNA for a nefarious reason? Who in their right mind would send an online, who know...

1.0
I didn't like
  • False findings
#1205232
Reply to reviews
I set the date on my calendar and got online to cancel a FREE trial before it ended having already paid $99 for a DNA kit. When I noted that Ancestry.com automatically billed my credit card twice ($19.99 x 2), I called customer service and politely explained the...
Read more
1.2
I didn't like
  • Policy no refund no matter what
#1005716
Reply to reviews
Show

Short Review on October 29, 2016

I have unsubscribed from this company companies emails at least five times. I still get an email from them every *** day. What is wrong with these people?? Let consumers unsubscribe, it is infuriating!
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Turnaround Time
Value for money
Website
#945700
Reply to reviews
You have sent me hints on my family tree that I need to show you are incorrect. When I try to do this it doesn't help because you have placed Charlotte Newton as my Great Great Grandmother instead of Charlotte Colfax. These are two different people. Charlotte Mabel...
Read more
Anonymous
Sharee100

Ancestry.com does not put any data in your tree. You do. They provide you with hints (suggestions only, not validated as correct information for the person) that it is up to y...

#859946
Reply to reviews
Show

Personal Information Disclosure Review

Ancestry.com is allowing a group to sell my research named mf.creations!
#847988
Reply to reviews
A few months ago something happened to ancestry.com. Links no longer work, adding information is hit or miss and searches are all messed up. Every suggested link to a source given on the right side of the page returns a 504 error. Every link resulting from a search...
Read more
#837219
Reply to reviews
I have 2 computers a PC and a Laptop. I do most of my work on the PC, however in order to save paper I want to use my laptop to look at Ancestry. I can get Ancestry on my PC, but can no longer get it on my Laptop even signing in with my e-mail address and password. ...
Read more
bobs2015
bobs2015

Ancestry isn't going to contact you because they probably don't monitor this website plus, even if they did, they wouldn't know how to help you. You didn't say what browser yo...

I liked
  • Search
  • B m d
  • Census
I didn't like
  • Contact information
#767281
Reply to reviews

I believe a class action law suit is in order. I've been robbed of access to a format I've used for 20+ years. The new one is a slap in the face of many people who have supported Ancestry.com f I feel like that have stolen my work and a re laughing in my face. I am...
Read more
gardenofsandy
gardenofsandy

Great idea. I agree. I changed my tree from public to private so they don't get that benefit of my hard work. I would delete my tree but I don't want to deprive the people I...

Anonymous
Anonymous

I totally agree, l am devastated nearly 20 years of work corrupted by mindless, useless ***.Provenance and due diligence out the window. Ancestry has ignored and hurt the ve...

I liked
  • Fact that this was a wonderful hobby
#758813
Reply to reviews

Contact Ancestry

Mailing Address:
Ancestry Ireland Unlimited Company
1300 West Traverse Parkway 52-55 Sir John Rogersons Quay, Dublin 2, Ireland
Lehi, Utah 84043
United States
Phone:
(801) 705-7000
More
I have put in thousands of hours compiling my tree with over 10,000 profiles. I find find your new format has compromised the integrity of my work. It has my uncle, who died in action in the Pacific in WWII, being buried in Iceland! Not true. You also have my...
Read more
Anonymous
Anonymous

Feel sorry for Newbie's who've signed up since Ancestry started their TV ad campaign. What they've bought into is pure commercialized bunk, not what Ancestry orig was & wh...

#705889
Reply to reviews