Product: Ancestry Website Clear all filters (0 of 35 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
In the last few years there is ALWAYS a glitch when I logon. It won't remember the changes, copy and paste, and generally very slow. For photo hints I have to click on it at least 4 times. Needs a total makeover. Needs upgrades such as sorting by birth location , date...
Read more
Product
Ancestry Website
#1261843
Reply to reviews
you cannot access past the very basic dna test, there are pages that are supposed to work to explore your dna but they do not work, do not waste your money on ancestry the site has been malfunctioning for a month and they aren't intrested in doing anything about it....
Read more
Anonymous
PETER HAYWARD

CANT ACCESS DNA RESULTS TRIED PHONING THEM GOT NOWHERE PUT ON HOLD FOR EVER TOTALLY RUINED THE EXPERIENCE AS THIS WAS A GIFT I WANT A REFUND BUT THIS WONT HAPPEN DONT USE THIS...

1.0
Product
Ancestry Website
I didn't like
  • Wont fix there broken site
#1255042
Reply to reviews
Show

Ancestry - I am so...disappointed..

Have to 'genderize' every ancester that is added. Don't seem to understand Men & Women genders..! Will Not be renewing. Will Not be giving positive recommendations to this DNA ancestry site. Very suspicious practices.
Product
Ancestry Website
#1245776
Reply to reviews
Ancestry - Constant issues with Technical DIfficulties
Ancestry - Constant issues with Technical DIfficulties
I have been with ancestry almost since their beginning. Stuck with them through a lot and until their last downgrade (sure wasn't an upgrade) when I cancelled my paid account. It was awful, and still is. Nearly six months ago I decided to see if they had resolved any...
Read more
Anonymous
Anonymous

We are currently unable to find the tree you are trying to access. We may be experiencing technical difficulties, or it is possible that the tree owner has removed this tree.S...

1.0
Product
Ancestry Website
I liked
  • When the site worked
I didn't like
  • Technical issues every single day
#1245486
Reply to reviews
This morning I opened ancestry.com and the entire tree with over 3,000 people in it is gone. There is no way to contact Ancestry.com--no phone number and nothing on the "contact" menus like a chat room or even a way to send an email to them. They also prevent you from...
Read more
Anonymous
Lester

There was a way to obtain a hard copy by printing (screen captures according to your post) even though it was somewhat inconvenient. Therefore, it is entirely your own fault t...

1.8
Product
Ancestry Website
I liked
  • Access to historical documents
I didn't like
  • I lost 4 months of data
  • No way to contact the company
#1245101
Reply to reviews
Seems as if every time ancestry contacts me by email, ostensibly to give me specific information on new relatives gained from my DNA analysis, they direct me to a page whose purpose is just to sell more DNA kits. Makes me very distrustful of anything they're doing. In...
Read more
Product
Ancestry Website
#1242318
Reply to reviews
Today, the website failed to allow me to add individuals to my family tree. Service not available try again later, was the error message I received. So I called-waited on hold for 58 minutes then instead of getting a person, I was disconnected. So I attempted to call...
Read more
1.0
Product
Ancestry Website
I liked
  • Online website for research is an amazing tool
I didn't like
  • Complete lack of customer service-long waits
  • No customer service or support
#1219486
Reply to reviews
Algorithyms are horrendous...i cant even find something i KNOW is there wo manually reviewing the microfilm.The searches are completely useless anymore...they keep taking stiff away and charging more. Don't bother with newspapers.com or fold because now u have to...
Read more
1.6
Product
Ancestry Website
#1198670
Reply to reviews
Where is the rootsweb freepages websites now.Is it still online under a different name? Why cant I get into it. 1000s of people made these websites in good faith to help others with tracing their family historys, it took some people many years to do them. Where are...
Read more
Anonymous
Emily Randall

My cousin and I worked for a decade to create a rich, comprehensive family history with documents, oral history, hundreds of photos and links. It was available to everyone and...

Anonymous
A very disappointed researcher

I started doing my genealogy because I wanted to ha e an insight to my ancestry. I cannot afford to pay a subscription fee, so I rely on the free sites. I am highly upset that...

Product
Ancestry Website
#1167369
Reply to reviews
It has been frustrating today just to do something like a simple census searchs on the Ancestry site. I am not a novice by any means. I decided to test the issue after one too many dead end searches recently. I searched the census for several people, in places and at...
Read more
Product
Ancestry Website
#1137851
Reply to reviews