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Ancestry - Constant issues with Technical DIfficulties
Ancestry - Constant issues with Technical DIfficulties
I have been with ancestry almost since their beginning. Stuck with them through a lot and until their last downgrade (sure wasn't an upgrade) when I cancelled my paid account. It was awful, and still is. Nearly six months ago I decided to see if they had resolved any...
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Anonymous
Anonymous

We are currently unable to find the tree you are trying to access. We may be experiencing technical difficulties, or it is possible that the tree owner has removed this tree.S...

1.0
Product
Ancestry Website
I liked
  • When the site worked
I didn't like
  • Technical issues every single day
#1245486
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Today, the website failed to allow me to add individuals to my family tree. Service not available try again later, was the error message I received. So I called-waited on hold for 58 minutes then instead of getting a person, I was disconnected. So I attempted to call...
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1.0
Product
Ancestry Website
I liked
  • Online website for research is an amazing tool
I didn't like
  • No customer service or support
  • Complete lack of customer service-long waits
#1219486
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Algorithyms are horrendous...i cant even find something i KNOW is there wo manually reviewing the microfilm.The searches are completely useless anymore...they keep taking stiff away and charging more. Don't bother with newspapers.com or fold because now u have to...
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1.6
Product
Ancestry Website
#1198670
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Where is the rootsweb freepages websites now.Is it still online under a different name? Why cant I get into it. 1000s of people made these websites in good faith to help others with tracing their family historys, it took some people many years to do them. Where are...
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Anonymous
Commodon

It was announced in December, 2017 that Rootsweb suffered a databreach (i.e. they website was hacked and the names and email addresses of 300,000 were learned) and has been of...

Anonymous
Kimberly K

It appears that all the nice free sites are no longer free. Ancestry has taken over all of the sites that have anything to do with genealogy research. Talk about having a mono...

Product
Ancestry Website
#1167369
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It has been frustrating today just to do something like a simple census searchs on the Ancestry site. I am not a novice by any means. I decided to test the issue after one too many dead end searches recently. I searched the census for several people, in places and at...
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Product
Ancestry Website
#1137851
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I'm trying to save a document to my local machine.That should not be that difficult. It should not take hours of searching online for a solution. I should be able to hit the darned "Save to your computer" button and, you know, save to my computer. But NOOooooo.... I...
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4.2
Product
Ancestry Website
I liked
  • Being able to find family stuff
I didn't like
  • Not being able to save to my local machine
#1129717
Reply to reviews

Spent years compiling and researching a tree just to have ancestry sell all the old family photos to 3rd party vendors like Pinerest and Getty Images. F_ _ k em. Ancestry never bothered contacting me about any of it. Ancestry also made my photos available to the morons...
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Anonymous
Anonymous

Ancestry doesn't sell your photos. It sounds like you created a public tree and added photos which give anyone access to your photos. If you didn't want to share those ph...

Product
Ancestry Website
#1080084
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Been a member 10 years for lack of an alternative, and for the last few years at highest level.But they have 1) Never fixed relationship calculation errors that I have alerted them to multiple times. Are not fixing foundational issues chasing bells & whistles. 2) Their...
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1.0
Product
Ancestry Website
#1073023
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The results are very vague.I can't download the DNA information even when clicking on the link in the email they send you. When you try to contact them from their website, that link also doesn't work. Basically, my conclusion is they suck money from people. Give them...
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Product
Ancestry Website
#1031990
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Ancestry Website Review

Won't let me search even though I have a mbrshp.
1.0
Details
Website
Product
Ancestry Website
#996662
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