Product: Ancestry Website Clear all filters (0 of 33 reviews match)
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Ancestry - I am so...disappointed..

Have to 'genderize' every ancester that is added. Don't seem to understand Men & Women genders..! Will Not be renewing. Will Not be giving positive recommendations to this DNA ancestry site. Very suspicious practices.
Product
Ancestry Website
#1245776
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Ancestry - Constant issues with Technical DIfficulties
Ancestry - Constant issues with Technical DIfficulties
I have been with ancestry almost since their beginning. Stuck with them through a lot and until their last downgrade (sure wasn't an upgrade) when I cancelled my paid account. It was awful, and still is. Nearly six months ago I decided to see if they had resolved any...
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Anonymous
Anonymous

We are currently unable to find the tree you are trying to access. We may be experiencing technical difficulties, or it is possible that the tree owner has removed this tree.S...

1.0
Product
Ancestry Website
I liked
  • When the site worked
I didn't like
  • Technical issues every single day
#1245486
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This morning I opened ancestry.com and the entire tree with over 3,000 people in it is gone. There is no way to contact Ancestry.com--no phone number and nothing on the "contact" menus like a chat room or even a way to send an email to them. They also prevent you from...
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Anonymous
Lester

There was a way to obtain a hard copy by printing (screen captures according to your post) even though it was somewhat inconvenient. Therefore, it is entirely your own fault t...

1.8
Product
Ancestry Website
I liked
  • Access to historical documents
I didn't like
  • No way to contact the company
  • I lost 4 months of data
#1245101
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Seems as if every time ancestry contacts me by email, ostensibly to give me specific information on new relatives gained from my DNA analysis, they direct me to a page whose purpose is just to sell more DNA kits. Makes me very distrustful of anything they're doing. In...
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Product
Ancestry Website
#1242318
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Today, the website failed to allow me to add individuals to my family tree. Service not available try again later, was the error message I received. So I called-waited on hold for 58 minutes then instead of getting a person, I was disconnected. So I attempted to call...
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1.0
Product
Ancestry Website
I liked
  • Online website for research is an amazing tool
I didn't like
  • No customer service or support
  • Complete lack of customer service-long waits
#1219486
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Algorithyms are horrendous...i cant even find something i KNOW is there wo manually reviewing the microfilm.The searches are completely useless anymore...they keep taking stiff away and charging more. Don't bother with newspapers.com or fold because now u have to...
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1.6
Product
Ancestry Website
#1198670
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Where is the rootsweb freepages websites now.Is it still online under a different name? Why cant I get into it. 1000s of people made these websites in good faith to help others with tracing their family historys, it took some people many years to do them. Where are...
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Anonymous
Emily Randall

My cousin and I worked for a decade to create a rich, comprehensive family history with documents, oral history, hundreds of photos and links. It was available to everyone and...

Anonymous
A very disappointed researcher

I started doing my genealogy because I wanted to ha e an insight to my ancestry. I cannot afford to pay a subscription fee, so I rely on the free sites. I am highly upset that...

Product
Ancestry Website
#1167369
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It has been frustrating today just to do something like a simple census searchs on the Ancestry site. I am not a novice by any means. I decided to test the issue after one too many dead end searches recently. I searched the census for several people, in places and at...
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Product
Ancestry Website
#1137851
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I'm trying to save a document to my local machine.That should not be that difficult. It should not take hours of searching online for a solution. I should be able to hit the darned "Save to your computer" button and, you know, save to my computer. But NOOooooo.... I...
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4.2
Product
Ancestry Website
I liked
  • Being able to find family stuff
I didn't like
  • Not being able to save to my local machine
#1129717
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Spent years compiling and researching a tree just to have ancestry sell all the old family photos to 3rd party vendors like Pinerest and Getty Images. F_ _ k em. Ancestry never bothered contacting me about any of it. Ancestry also made my photos available to the morons...
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Anonymous
Anonymous

Ancestry doesn't sell your photos. It sounds like you created a public tree and added photos which give anyone access to your photos. If you didn't want to share those ph...

Product
Ancestry Website
#1080084
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