Product: Ancestry Subscription Clear all filters (0 of 19 reviews match)
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I cancelled my subscription but ancestry continued to charge my credit card. I phoned them multiple times and they just said that my account had been cancelled and claimed that there were no charges to me BUT the charges kept coming through on my card! They asked for...
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Ancestry Subscription
I didn't like
  • Being billed monthly for a subscription i cancelled
#1266173
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Ancestry - Cancell all subscriptions

I just like to cancel. I cant aford to pay that amount. BUDGET
5.0
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Ancestry Subscription
#1247280
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I previously looking into ancestry because I am adopted and wanted to know anything I could about my past. once seeing that it cost money as a monthly subscription I decided against this. for some reason, after making an account, I just now received two bills of over...
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1.0
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Ancestry Subscription
I didn't like
  • Policy no refund no matter what
  • Billing me for something i did not purchase
#1231864
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Find A Grave - Nuisance I don’t want your emails

I want to unsubscribe from emails it will not let me unsubscribe
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Ancestry Subscription
#1210190
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I tried the free trial and I canceled it the day it renewed and they won’t give me a refund.It’s the most pointless website. The only information I found useful was the info I typed in myself. I’ve just wasted 20 dollars for a month subscription I’m not going to use....
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1.0
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Ancestry Subscription
#1195948
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Ancestry - Please cancel my subscription

Writing to say I wish to cancel My subscription. Thank you Edwin Margarit.
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Ancestry Subscription
#1112398
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Some how Ancestry has deleted it. It was a private tree with a lot of history and photos of my family in England. I have lost a lot of research, time and work creating it. I am not sure if Ancestry could find it at this point to re-establish it. Ancestry is slow in...
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Anonymous
Chris

I do not work for Ancestry but I use it a lot. I am currently not loving them either but I would like to help you find your tree. On your main page click 'trees'. If you don't...

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Ancestry Subscription
#1098805
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After a couple phone calls to Ancestry where I waited on hold forever with nobody answering, the web site not giving me the option to cancel my account (as the help page said I could), I just cancelled my credit card as the only way to get rid of the monthly charge....
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1.0
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Ancestry Subscription
I didn't like
  • Could not cancel my subscription
#1096073
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Ancestry doing beta testing with live data has disabled FTM2014 synching. FTM2017 Beta version unlinks trees and fails to correctly link sources, then propagates the error during data synch or unlinks the trees inhibitin futre synching. FTM has been farmed out to...
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1.4
Product
Ancestry Subscription
I liked
  • When they had a responsive customer service
  • Variety of records available
  • Product and service when they worked
I didn't like
  • Loss off a month of updates
  • Loss of functionality of working product for inferior product
  • Classic version option removed
#1048612
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When I noted that Ancestry.com automatically billed my credit card twice ($19.99 x 2), I called customer service and politely explained the situation. She said she believed me, but it is the policy of Ancestry.com NOT to refund customer's money so there was nothing...
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1.2
Product
Ancestry Subscription
I didn't like
  • Policy no refund no matter what
#1005716
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