Product: Ancestry Subscription Clear all filters (0 of 18 reviews match)
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Ancestry - Cancell all subscriptions

I just like to cancel. I cant aford to pay that amount. BUDGET
5.0
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Ancestry Subscription
#1247280
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I previously looking into ancestry because I am adopted and wanted to know anything I could about my past. once seeing that it cost money as a monthly subscription I decided against this. for some reason, after making an account, I just now received two bills of over...
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1.0
Product
Ancestry Subscription
I didn't like
  • Billing me for something i did not purchase
  • Policy no refund no matter what
#1231864
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Find A Grave - Nuisance I don’t want your emails

I want to unsubscribe from emails it will not let me unsubscribe
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Ancestry Subscription
#1210190
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I tried the free trial and I canceled it the day it renewed and they won’t give me a refund.It’s the most pointless website. The only information I found useful was the info I typed in myself. I’ve just wasted 20 dollars for a month subscription I’m not going to use....
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1.0
Product
Ancestry Subscription
#1195948
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Ancestry - Please cancel my subscription

Writing to say I wish to cancel My subscription. Thank you Edwin Margarit.
Product
Ancestry Subscription
#1112398
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Some how Ancestry has deleted it. It was a private tree with a lot of history and photos of my family in England. I have lost a lot of research, time and work creating it. I am not sure if Ancestry could find it at this point to re-establish it. Ancestry is slow in...
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Anonymous
Chris

I do not work for Ancestry but I use it a lot. I am currently not loving them either but I would like to help you find your tree. On your main page click 'trees'. If you don't...

Product
Ancestry Subscription
#1098805
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After a couple phone calls to Ancestry where I waited on hold forever with nobody answering, the web site not giving me the option to cancel my account (as the help page said I could), I just cancelled my credit card as the only way to get rid of the monthly charge....
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1.0
Product
Ancestry Subscription
I didn't like
  • Could not cancel my subscription
#1096073
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Ancestry doing beta testing with live data has disabled FTM2014 synching. FTM2017 Beta version unlinks trees and fails to correctly link sources, then propagates the error during data synch or unlinks the trees inhibitin futre synching. FTM has been farmed out to...
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1.4
Product
Ancestry Subscription
I liked
  • Databases
  • International records
  • Product and service when they worked
I didn't like
  • Old version phased out for untested version
  • Loss of functionality of working product for inferior product
  • Poor cancellation policy
#1048612
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When I noted that Ancestry.com automatically billed my credit card twice ($19.99 x 2), I called customer service and politely explained the situation. She said she believed me, but it is the policy of Ancestry.com NOT to refund customer's money so there was nothing...
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1.2
Product
Ancestry Subscription
I didn't like
  • Policy no refund no matter what
#1005716
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Ancestry, please give your customers the option to opt of your incessant emails in a digital format. For a company of your size, this should not be such a big deal. However, the way you have it set up now, it is such a hassle that I will avoid you forever. F O R E V E...
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1.0
Product
Ancestry Subscription
#969695
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