Product: Ancestry Free Trial Clear all filters (0 of 13 reviews match)
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I signed up for a 14 day free trial of Ancestry.com. When I went to log in 24 hours later, I discovered that they had canceled my free trial ! Two days later, I discovered that they had charged my card for a whole year of membership ! To make matters worse, I still...
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1.0
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Ancestry Free Trial
#1305657
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I have instructed my charge card company to block any further charges from them and have put all the charges in dispute. I've instructed my charge card company if they can't get this stopped I'll be closing that account. Make sure to demand cancellation confirmation in writing, without it the con-artists at Ancestry...
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1.0
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Ancestry Free Trial
I didn't like
  • Continued charges when i notified them to cancel
#1255600
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I’ve tried this on two consecutive days to cancel and now conclude that the cancellation process is meant to frustrate the user. This sham certainly does not enhance the “Ancestry” brand and leads me to question the DNA results that I’m waiting to receive. Ancestry...
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Ancestry Free Trial
#1243546
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Ancestry - A big rip off with your banking account

Ancestry - A big rip off with your banking account
They say it's a free trial then when you go to cancel it within 5 days they try to send you a link saying cancel for $30 when it's supposed to be free so I had to go freeze up my bank and my card and start over at my bank the only way to stop the charges do not participate in this you will regret it
1.4
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Ancestry Free Trial
#1162003
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Ancestry - Payment taken for nothing

I signed up for the one month free trial, I found absolutely nothing about my family I didn't already know. So I cancelled my subscription then got charged for a monthly subscription which I no longer had (I have the cancellation email) rang and asked for a refund but they still refuse me a refund how do I get my money back
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Ancestry Free Trial
#1116036
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Ancestry - OVERBILLED!

DON'T BE LATE CANCELING A FREE TRIAL!!I was just hours late canceling my "FREE" trial and was billed for a full year $99 sub!! Since I didn't learn of the chg. until after 30 days they would NOT refund a penny.
2.1
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Reliability
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Ancestry Free Trial
#1107168
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I just got off the phone with Ancestry.com and while I ended up getting my situation resolved, this felt very dishonest on Ancestry's part. I bought a kit with Ancestry in November, 2016 that came with a two-week free trial, which I had used and thought I had cancelled.
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Ancestry Free Trial
#1069389
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so the whole "free trial" is not free.In order to cancel you must first subscribe (the lowest fee is $20). I did not find anything useful on here about my family tree or history. I tried to call customer support a few times and ended up on hold for over 10 min each...
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Anonymous
D Andrew

This Ancestry is a scam

1.4
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Ancestry Free Trial
#973022
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Ancestry Free Trial Review

After trying twice with the 14 day free trial, i am confused! If you are attempting to lure new customers, wouldn't you want to provide at least one small tidbit of verifiable information? DUH
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Ancestry Free Trial
#914445
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I have never signed up for Ancestry.com, but at one point took advantage of a free trial of several days duration which required me to give them my email address. Since then, they have bombarded me with ads in my inbox, and no matter how many time I unsubscribe, they...
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Anonymous
Anonymous

I have the same issue

Dimondale, Michigan
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Ancestry Free Trial
#882979
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