Product: Ancestry Free Trial Clear all filters (9 of 9 reviews match)
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I just got off the phone with Ancestry.com and while I ended up getting my situation resolved, this felt very dishonest on Ancestry's part. I bought a kit with Ancestry in November, 2016 that came with a two-week free trial, which I had used and thought I had cancelled.
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Ancestry Free Trial
#1069389
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so the whole "free trial" is not free.In order to cancel you must first subscribe (the lowest fee is $20). I did not find anything useful on here about my family tree or history. I tried to call customer support a few times and ended up on hold for over 10 min each...
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1.3
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Ancestry Free Trial
#973022
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I have never signed up for Ancestry.com, but at one point took advantage of a free trial of several days duration which required me to give them my email address. Since then, they have bombarded me with ads in my inbox, and no matter how many time I unsubscribe, they...
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Anonymous
Anonymous

I have the same issue

Dimondale, Michigan
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Ancestry Free Trial
#882979
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Expensive - lots of info free elsewhere. Even have to give credit card details for a free trial - Just information gathering as far as I'm concerned Why a 100 words minimum for this review? 1 2 3 4 5 6 7 8 9 1 2 32 4 5 6 7 8 9 0 12 34 56 78 90 1 2 3 4 5 6 7 8 Is...
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Ancestry Free Trial
#817481
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I signed up online for Ancestry.com's "Free Trial" but found the site so buggy -- it was impossible to correct mistakes (i.e., accidentally filling in maternal info as paternal) -- that I gave up after 2 days and canceled. Found I was charged $199 anyway. They claimed...
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Ancestry Free Trial
#666362
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My checking account was suddenly hit for $149 on 10/9/14 by this Ancestry.com. After research, they said that I established an account with them on 9/23/13. I never established an account with them. If I had, why would they not have started to take the monthly fees...
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Anonymous
carol

I thought I was getting a fourteen day free trial through ancestry.com but it was a major rip off. I cancelled on the thirteenth day just to be sure and they charged me a $35....

Anonymous
anonymous

There is something in your complaint that doesn't sound right. I have been a member of Ancestry.com for about five years. I get billed $100.00, every six months and there ar...

1.0
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Ancestry Free Trial
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  • Scam they used on me
#556957
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Ancestry - Payment taken for nothing

#1116036
I signed up for the one month free trial, I found absolutely nothing about my family I didn't already know. So I cancelled my subscription then got charged for a monthly subscription which I no longer had (I have the cancellation email) rang and asked for a refund but they still refuse me a refund how do I get my money back
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Ancestry - OVERBILLED!

#1107168
1.8
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DON'T BE LATE CANCELING A FREE TRIAL!!I was just hours late canceling my "FREE" trial and was billed for a full year $99 sub!! Since I didn't learn of the chg. until after 30 days they would NOT refund a penny.
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Ancestry Free Trial Review

#914445
After trying twice with the 14 day free trial, i am confused! If you are attempting to lure new customers, wouldn't you want to provide at least one small tidbit of verifiable information? DUH
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