Product: Ancestry Dna Test Kit Clear all filters (65 of 65 reviews match)
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Ancestry in Elkridge, Maryland - Ethnicity Estimates Uncertainty Level Astounding

2.5
Details
My ethnicity estimate results from the DNA test registered a range of 0% (meaning there may not be any of that particular ethnicity;) on all but 2 of the several ethnicities listed. Be sure to read the fine print explanation of your results on the page with the region map.) There is a ruler and if you have a range that begins at "0%" you might not have any of that category as far as the company is concerned (or you could have up to the maximum they give you on the high end.) Unbelievable.
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Review
#1578124 Review #1578124 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit

Ancestry in Lake Jackson, Texas - Won't leave you alone

1.0
Details
I had test run. I now get multiple sales pitches a day from them!!!! I've blocked and tried to stop them. Unsuccessfully. I TOTALLY regret ever getting mixed up with them. Don't do this unless you really feel the need to have some entity email you several times a day forever!
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Review
#1575366 Review #1575366 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
2.4
Details
My results came back 60% Italian with some Slovenia about 30%. This is fairly accurate to what I already knew about my history. We have an in-depth family geological tree that traces back to columbus’ time. So my update now says 19% Italian and 45% Russian? None of my...
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2 comments
Anonymous
#1738035

Made my Italian ancestry disappear after dna update. Paternal grandfather from Italy so can’t understand that.

How does dna disappear ? Also said I was German and I’m not.

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Review
#1544799 Review #1544799 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit

Does Ancestry have my DNA or not?

My Mom & I activated our DNA Kits March 23 2019, & mailed both kits the same day same time. My Moms kit was received March 25 & has sailed thru & is estimated to be ready on April 8th. Mine wasn't even showing till I called Ancestry & gave them my Kit ID Number & then it miraculously showed up being received March 25, but it seems to be stuck between Kit Received & Sample Processing & it is now April 7. I am wondering if they really received it or just was placating me since she had given the kit number to them?
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Review
#1509245 Review #1509245 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
1.7
Details
Oh, but for a hefty sum you can access more details by subscribing to other sites that apparently work in conjunction with Ancestry.Com. After 10 years of this nonsense the final kick in the rear to get off their subpar services is when I saw that they had pulled...
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Review
#1492003 Review #1492003 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
Cons
  • That they are a subpar service that kowtows to bullies
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Keep getting is someone else registering for you
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1 comment
Anonymous
#1660182

I simply cannot find anyone in my tree any longer. I just get errors which say "try again later" (if I even get that).

I have about 15 trees and years of research, and I can't get to hardly ANY of it! (For about 2 days now). Someone please help I am adding this because the system wants a bigger complaint.

I said what my problem is, I don't have anything to add. Broke is broke!

Review
#1483385 Review #1483385 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
Reason of review
Order processing issue

Ancestry in Cocoa, Florida - Its a ripp off

Its just one of many rip offs online..
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Review
#1479117 Review #1479117 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
Cons
  • Told me nothing and its all fictious
  • Ftm never worked and dna lies
Reason of review
Not as described/ advertised
Tags
  • Ancestry Is Rip Off
  • Incorrect Dna Analysis
4.4
Details

Update by user Dec 31, 2018

Please be advised that this review has been attributed to the wrong username. It has been difficult for me to make a change to my username but I am the person who actually wrote the review, and I stand by it. C.C.

Original review posted by user Dec 30, 2018

I bought the kit on sale, to try to validate the ancestry research I had done over several years, with the help of records on the Ancestry Canadian site. The results did do this to a point, but the real value is in the Raw DNA that the test provides. That is where the...
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Review
#1436900 Review #1436900 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
Reason of review
Lead me to exceptional information
Mine came back 52% English and no where in my history is there that much English. My Scotch/Irish only came back 22% and that is what I am mostly made up of. No mention of Native American and I have a great who was 100% Native American. I think that instead of going...
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1 comment
Anonymous
#1717132

Same thing with my results. Not happy about it.

My relatives are registered on the Native American Roles. I wonder if there are other companies out there who have better reults with Native American lineage?

Review
#1431488 Review #1431488 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit

Contact Ancestry Customer Service

Website:
www.ancestry.com
Mailing Address:
1300 West Traverse Parkway 52-55 Sir John Rogersons Quay, Dublin 2, Ireland
Lehi, Utah 84043
United States
Phone:
(801) 705-7000
All Ancestry Contacts

Ancestry Reviews

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Ancestry reviews
My test came back with the DNA of my married surname. Not my DNA. Contacted them and they are trying to tell me it is accurate. Not. I am sixth generation Irish, the test came back with french surname and 80% France. Really. I believe they took my current surname and...
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2 comments
Doris T
#1646299

Called the C/C company, contested the bogus results and won my case. Got a full refund.

Did the test with another company and it was not even close to Ancestry results.

Ancestry also did not link me with known relatives. It is bunk.

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Review
#1415138 Review #1415138 is a subjective opinion of poster.
Product
Ancestry Dna Test Kit
Reason of review
inaccurate test results
Loss
$70
Preferred solution
Full refund