Ancestry - I need copy on my report
I need a hard copy on DN A report. Please mail it to me. I cannot print it from my computer Eugene M Fontana 607 Glenwood Lane West Chester, PA 19380 610 429 4298
Ancestry - Dna samples...
What happens to our dna samples after the ancestry.com does thier processing on it? Do you sell anything...when company owners change what happens to the samples it goes with the next company...do they get destroyed...I read dna was used from ancestry.com in a legal matter...what are we protected from....need answers....
I put my account on hold for awhile and just looked at the tree---they deleted tons of names from my tree! What the ***!!? That was hours and hours and hours of painstaking research and work. I have been a member on and off for years now....every once in a while I let...Read more
I didn't like
- Must pay for access to newspapers and they deleted info
Chris I have the same problems here is my story..... Recently the uploads to ancestry are not appearing. Customer service reads scripts and so all I get is check that your trees are made public rather then private. They said they would report this issue after they also...Read more
I don't think I've ever - in my entire life - dealt with a dumber group of people out there in timbuktu, utah!!! Their IT dept leads the pack in stupidity. Their customer service dept has very friendly people on their end who smother you with platitudes about how they...Read more
Noticed 2 unauthorized charges on bank statement one from 8/5/17 $99 contacted this company concerning the issue and they claim that they cannot find my information so to contact my bank get them the ARN# to locate transaction. Give them all information still no help,...Read more
I didn't like
- Took money without authorization i have never used them
Ordered a DNA kit fir my father. The results we received were pathetic. The only information he got was a map showing where his ancestors were from. We already knew this info. My sister used 23 and me and received a wealth of information about haplogroups as well as...Read more
Ancestry - Payment taken for nothing
I signed up for the one month free trial, I found absolutely nothing about my family I didn't already know. So I cancelled my subscription then got charged for a monthly subscription which I no longer had (I have the cancellation email) rang and asked for a refund but they still refuse me a refund how do I get my money back
Ancestry - Please cancel my subscription
Writing to say I wish to cancel My subscription. Thank you Edwin Margarit.
Call for appointment setup for ancestry,com research
Caller was rude, brusque and condescending in telling me I didn’t know what I wanted in resesrch. When asked about what could be an example of a goal, he would not offer one. He said I should know. When I told him family reasons why I thought my research would not be a challenge, he didn’t understand the terms ancestry.com used.
Do you have something to say about Ancestry? What happened? What can we help you with?