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Two of my cousins have set aFB page up of our Ancestry I Recieved an invitation to join which I thought was great seeing old photos of my Dad and ancestors the only thing is my niece came across a conversation further down the page how they were talking about my Mum...
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Anonymous
Anonymous

A LOT OF GOSSIP WITH FIND A GRAVE MEMBERS AND THEN SENT TO AN-DOT-COM. NO PRIVACY WHATSOEVER! OLD LADIES ON FIND A GRAVE ARE TROUBLEMAKERS!

#998627
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You don't like my password which is the one I started with several years ago. I used to access my account without bothering to enter my password or name. Now you refuse access. This should be illegal. I have the McBeth and Moon and Danielson families already accessed...
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Anonymous
Anonymous

You should not be posting your e-mail on this site. Expect to be spammed shortly and forevermore.

#995520
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ITS BEEN 13 MONTHS OF silence. wrote corporate headquarters " ombudsman HELP " NO ANSWER . WROTE CORPORATE AGAIN corp relations nothing !! i'm 77 , probably die b4 results . and if some1 from ancest allows matloszrobert@gmail.com if there is a plus my wife got hers dog...
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#994013
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Short Review on October 29, 2016

Ancestry
#945700
1.0
Details
I have unsubscribed from this company companies emails at least five times. I still get an email from them every *** day. What is wrong with these people?? Let consumers unsubscribe, it is infuriating!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Short Review on October 08, 2016

Ancestry
#933129
1.1
Details
Ancestry charged my credit card over and over and over again. And now won't return my money to me.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Ancestry Free Trial Review

Ancestry
#914445
After trying twice with the 14 day free trial, i am confused! If you are attempting to lure new customers, wouldn't you want to provide at least one small tidbit of verifiable information? DUH
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Short Review on September 06, 2016

Ancestry
#913709
I have hit unsubscribe from all emails on the past 15 emails I have got and I am still getting *** emails! Ancestry STOP sending me emails. You have to abide to my right to opt out.
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Your Ancestry Case 00155616 Has Been Closed Without Resolution Also see Case #00105654 AND Incident: 160713-000003 Waiting, waiting... since this time last year. My case has been opened, then closed 2 times now. Never any resolution, hours in the phone ***, to be told,...
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1.9
I liked
  • Sheer volume of their records
I didn't like
  • Poor programing changes
  • Meager results
  • Technical customer service support going back 4 years
#986616
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Please stop shipping kits using UPS and USPS together... Ordered kit as a gift on December 12th, shipped on 14th, stuck in transfer to USPS since the 16th. I called Ancestry, UPS, USPS, runaround from everyone… had to wait for 15 business days to pass so I would get a...
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#982355
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I'm having trouble with Ancestry/DNA. Received the kit, but am unable to agree to Ancestry.com regulations. So I cannot sign on to get my DNA results having prepaid to receive the kit. I'm out $100. Their system is bad, too regulated, and they have no business...
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1.0
I didn't like
  • Rules and regulations kill any chance of customer satisfaction
#978473
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same story - my cancellation got "lost" - so they continue to pull $$ out of my paypal - this is the business model of all shady companies - get in, and then don't send any notifications so they can "fly under the radar" and continue to pull money from you.....a...
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1.0
#977215
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lotsa ads, no info on pre-use habits of ingestion, $25/kit non-refunded & % of fees also NOT refunded... so-called 'support' people had few answers, just scripted canned responses, after asking the same question 3 times! when a so-called supe came on the line - after...
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#976357
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I don't think I have ever been as pissed off as I am at this company. The software is insanely user unfriendly. The website is super focused on getting more money from you and, even as you spend more money for supposedly more access to its database, the information is...
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#975609
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so the whole "free trial" is not free. In order to cancel you must first subscribe (the lowest fee is $20). I did not find anything useful on here about my family tree or history. I tried to call customer support a few times and ended up on hold for over 10 min each...
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1.3
#973022
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