You have taken all the fun out of hunting for ancestors by giving us the answers with your little leaves. I also dislike the set up of how to add info. The old way was easy and looked so much better when into a report. Who wants to see little blue and pink heads on a...Read more
- Customer service
- Helpful customer service
I didn't like
- New set up for trees
My family background on both sides of my family have been traced back 200 years with authentic birth certificates, baptismal records etc. My heritage is mostly German with a bit of Swiss and Italian blood. I took the test to see if any other trace blood was in my...Read more
Ancestry - Spoke to a female customer service person.
She helped me with one question and then we got cut off. I was not called back about my other inquiry. I wasn’t “pissed”. I don’t think you need to have a site that’s so negatively titled.
After over 9 weeks of being notified that Ancestry received my test, I found out via their website that I was estimated to be 100% Asian. I already know that and the long history of Asia which they gave me. There was no breakdown as to the percentage of specific...Read more
People need to read what they do with your DNA and who else is getting it. What a perfect way to get a National DNA file started on eveyone for the Government and it would be legal because you gave it them.Read more
Algorithyms are horrendous...i cant even find something i KNOW is there wo manually reviewing the microfilm. The searches are completely useless anymore...they keep taking stiff away and charging more. Don't bother with newspapers.com or fold because now u have to...Read more
I started on this very long journey 6 months ago and $70+ later. First I needed a separate email account for my husband, privacy issues, which I did not know in the beginning. First account I set up didn't sync with their site, set up a second one, but because the...Read more
I didn't like
- Not timely with results
I tried the free trial and I canceled it the day it renewed and they won’t give me a refund. It’s the most pointless website. The only information I found useful was the info I typed in myself. I’ve just wasted 20 dollars for a month subscription I’m not going to use....Read more
I ordered three of these Ancestry DNA kits for myself and my two daughters for Christmas. Seeing as their father was adopted, they were curious as to what their other half would be. We all got our results and mine was not at all what I expected but it's DNA, how could...Read more
I bought 3 of these kits as gifts for my family and spent over $200. on them. We did the kits waited over 8 weeks for the results and when they were finally in we got ONE printed out paper with three printed percentages. EUROPE West 39% GREAT BRITAIN 38%...Read more
I didn't like
- Expectations from advertising not what i received
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